From the category archives:

Philippines Call Centers

Accenture

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and [...]

Read the full article →

TELUS International Philippines, Inc.

TELUS International Philippines brings extensive experience in building the world-class, global outsourcing solutions to leading North American clients. Now with a growing list of Fortune 500 clients and close to 8000 team members. TELUS International has become a leading provider of contact center and IT services to clients in the utilities, IT, telecom, consumer electronics [...]

Read the full article →

Sykes Asia, Inc.

Sykes Asia has been in operation since 1997 and is officially recognized by the Philippine Government as the pioneer in the Philippine call center industry. The company supports over 30 international clients from technology, telecommunications, financial services, industrial, fast moving consumer goods, retail and travel. Sykes Asia has over 11,000 employees in the Philippines supporting [...]

Read the full article →

Teleperformance

Overview Established in 1978, Teleperformance has physical contact centers in 46 countries worldwide and we serve more than 75 markets in over 66 languages for many of the world’s largest, most successful companies. Our core business is full spectrum CRM/BPO contact center solutions. This unique global reach, scalability and multi-cultural expertise, which are real strengths, [...]

Read the full article →

eTelecare Global Solutions Inc.

Overview When nobody thought we could do business with US companies, eTelecare (A Stream Global Services Company) championed the Philippines as an offshore call center destination leader because of our superior, second-to-none service. eTelecare has continually raised the bar for quality and value in the highly competitive global outsourcing business. We are the first Filipino [...]

Read the full article →

Trend Micro Inc.

Trend Micro, Inc. is a leader in network antivirus and Internet security software and services. Its solutions protect the flow of information on PCs, file servers, email servers and at the Internet gateway, providing a complete, centrally-controlled VirusWall for enterprise networks. Trend Micro has a solid reputation for transforming great ideas into cutting-edge technology. Citing [...]

Read the full article →

vCustomer Philippines Inc.

vCustomer Philippines Inc. vCustomer has a 10+ year history of delivering innovative solutions and services to consumer focused companies globally. vCustomer’s expertise lies in the areas of Sales and Marketing Outreach, Customer Support and Technical helpdesk. vCustomer partners with its clients to create custom solutions that cover all communications channels to create an integrated approach [...]

Read the full article →

Sitel

Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel’s 60,000 associates provide clients with predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s customer interaction outsourcing solutions span 140+ domestic, nearshore, and [...]

Read the full article →

Convergys Philippines Services Corporation

Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a “high-tech, human-touch” approach that combines skilled customer service representatives with advanced customer and information management [...]

Read the full article →

Advanced Contact Solutions, Inc. (ACS)

Advanced Contact Solutions, Inc. (ACS) is a provider of outsourced Customer Relationship Management services and solutions. Its multi-channel contact centers provide 24×7 telephone and Internet-based technical help desk, customer service and product support. In every phase of the sales cycle, from customer acquisition through retention, ACS helps companies manage effective communications with their customers enhancing [...]

Read the full article →

← Previous Entries