Position: Financial Service Experts for Paypal
Location: San Lazaro, Manila
Company: Convergys Philippines Services Corporation
Responsibilities:
A PAYPAL Financial Service Expert handle calls regarding customers account inquiries, payments issues and account upgrades. They also welcomes new Paypal customers, provide a walk-through on Paypal Customer benefits and accomodates financial questions about account limits, transactions and issues on fraud.
Requirements:
We are looking for candidates with:
* A College Degree of any course
* Work experience related to financial services or e-commerce
* Basic computer operations knowledge
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Required language(s): English
* An attention to detail
* An ability to deliver information at customer’s knowledge level in an understandable manner
* An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
* An ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Strong interpersonal skills and ability to provide the best customer service experience
Applicants must be willing to work in San Lazaro,Manila.
Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status
WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED.
Visit out Recruitment Office located at:
7F Vertex One building, IT Park San Lazaro Tourism & Business Park,
Yuseco corner Felix Huertas Streeet
San Lazaro Tayuman , Manila